Getting Ready for Picture Day
How will I find out about Picture Day?
There are three ways to get Picture Day information:
- The Picture Day flyer will be sent home with your child about one to three weeks before Picture Day.
- Check the date of Picture Day on our Picture Day Finder.
- Your school may send you Picture Day reminder emails or put information on their website.
How should my child get ready for Picture Day?
See our 5 Tips for a Great Picture Day to help your child prepare.
At Picture Day, will an adult help my child get ready for their portrait?
Picture Day is a big day at school. Teacher and parent volunteers escort classes to the camera. Along with mirrors and combs, these adult helpers are on hand to make your child’s portrait the best it can be.
What if my child misses Picture Day?
For fall portraits, your school may schedule a retake day. See if your school has an upcoming retake day.
Your Portrait Order
How do I order and pay for portraits?
See how to Order Your School Pictures using cash, cheque, credit card, or PayPal.
When do school portraits arrive?
Your child’s portraits will be delivered to school about three weeks after Picture Day or your proof order due date. For some late orders or reorders, you may have the opportunity to get your order shipped directly to your home.
What if I don’t like my child’s school portraits?
Lifetouch offers a satisfaction guarantee. For fall portraits, return your portraits on retake day and we’ll re-photograph your child free of charge. If you’re still not satisfied, return your portraits for a full refund. Some spring portraits include a retake day, but if they don’t, you can return your portraits for a full refund.
How do I order more portraits?
You can order more portraits and portrait gifts up to 9 months after Picture Day. Follow instructions on your reorder form in your portrait envelope or see our Order Your School Pictures info on ordering after Picture Day.
Can I get a copyright release on my child’s photograph?
Yes, when you purchase a downloadable digital image or an image CD you will receive an electronic copyright release.
Without this purchase, Lifetouch has a copyright policy designed to protect the images we take. While you do purchase portraits of your child, the original image remains the property of Lifetouch. This image cannot be photocopied or reproduced without the company’s express written consent.
Help for Additional Questions
Review the MyLifetouch.ca Frequently Asked Questions. MyLifetouch.ca is our main online ordering site.
You can also contact our customer service.